The New Mexico Aging and Long-Term Services Department recently announced that consumers can ask questions regarding resources for caregiving, aging, and people with disabilities at the click of a mouse. The department is now hosting web chat through the Aging and Disability Resource Center (ADRC).
“We want to make it as easy as possible for people to get the information they need. Web chat is another easy option for getting in contact with the Aging and Disability Resource Center,” said Aging and Long-Term Services Secretary Designate Myles Copeland. “We are optimizing our website so that you can connect more easily with assistance, whether that assistance is for you or your loved.”
If the constituent’s question is complex, the coordinator will offer to have a counselor from the ADRC give them a call.
The ADRC is designed to help inform people about resources, help them understand their options and advocate on their behalf, which supports the agency’s mission to keep New Mexicans living as independently as possible for as long as possible.
The web chat is available Monday through Friday from 8 a.m. to 4:30 p.m. The web chat can be accessed on the ALTSD homepage at nmaging. state.nm.us/. The ADRC can also be reached during normal business hours by phone at 1-800-432-2080.